You can send it to us and we will run a full diagnostic. If we end up performing a repair on your laptop, this service will be free of charge. If you choose not to have a repair done there will be a $49 diagnostic fee.
If you know the repair you need and don't see it listed here or you want to contact us about specifics, you can use our Repair Estimate Page to receive a free quote.
The replacement service that we provide for the Samsung Chromebook 12.1" includes the cost of a brand new LCD screen and the labor to install it. This service also comes with a No Dead Pixel Guarantee and a 6-month warranty on parts and service. We use genuine new LCDs, not aftermarket or cloned products.
This repair will not include the outer casings of the laptop, the screen bezel or the screen hinges. If you need one of these things replaced, it will be an additional cost. Request a Custom Quote for more information.
The laptop has a snap on bezel. If you would like to do this repair yourself, please review our screen replacement video for the Samsung Chromebook 12.1" for more information and Do It Yourself tips and tricks here: Screen Repair Video
Feel free to contact us with any specific questions regarding any of our repairs through our Contact Us form.